Enhancing Welding Operations at Responsive Engineering
Specialising in large, complex fabrications for the Defence, Energy, and Rail sectors, Responsive Engineering were seeking more than just a welding solution. They were looking for an automation partner to drive efficiency, enhance weld quality, and equip their team for the future.
From the transformative impact of expert training from Cobots Online and Universal Robots, to the unwavering support that has not only optimised current operations but also laid a solid foundation for future automation, Cobots Online facilitated a seamless integration of CoboWeld Maxi into operations.
Providing expert support from initial enquiry through to post-installation, the innovative automation solution has not only optimised Responsive Engineering's current welding operations, but also instilled complete confidence in their future automation strategy.
Cobots Online’s customer service has been outstanding from enquiry and installation to their aftercare support. Their expertise in both robotics and welding was invaluable in helping us to choose the right automation solution.
The CoboWeld Maxi has been an advantageous investment for Responsive Engineering; not just in weld quality and efficiency, but also as a training platform to gain the necessary welding qualifications for our team.
Thanks to the structured training from Cobots Online, we were confident in programming and operating the system from day one. Universal Robots, who supply the cobot and software elements of CoboWeld Maxi, provided two days of training during the installation stage, followed by two days of practical training from Cobots Online. The system’s intuitive interface and ease of programming makes it easily accessible even for those new to automation.
The after-sales support has been just as beneficial as the initial training. Whenever we’ve got a question, their engineers are always available to assist, ensuring we get the most out of the system. Having that level of support has given us complete confidence in our investment.
Cobots Online’s commitment to customer success hasn’t just improved what we’re doing today—it has set the foundation for future growth with automation. The CoboWeld Maxi is now a key part of our operations, and we look forward to continuing our partnership with Cobots Online.
- Responsive Engieering
